This Privacy Policy explains how Jake Ray Winger Storytelling ("we," "us," or "our") collects, uses, and discloses your personal information in connection with our various creative services, including filmmaking, music composition, photography, videography (for weddings, gigs, events, etc.), and Time Capsule Sessions. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1.) Information We Collect

We may collect the following information:  

• Contact Information: Name, email address, phone number, postal address, social media handles (if provided).

• Client Information: Project details, event dates, locations, specific requests, and preferences related to the services you engage us for.

• Financial Information: Payment information, billing address.

• Media Content: Recorded video and audio footage, photographs, musical compositions, and any other creative content produced during our engagements.

• Website Usage Data: If you use our website, we may collect information about your IP address, browser type, operating system, and browsing activity (using cookies – see our Cookie Policy).

• Communication Data: Records of our communications, including emails, messages, and phone calls.

2.) How We Collect Information

We collect information:

• Directly from you: When you contact us, request a quote, book our services, participate in interviews (for Time Capsule Sessions), or provide feedback.

• Automatically: Through website cookies and similar technologies when you visit our website.

• From third parties (with your explicit consent): If necessary for a specific project (e.g., sharing contact details from event organisers).

3.) How We Use Your Information

We use your information to:

• Provide our services: To fulfil our contractual obligations, produce creative content, deliver finished products, and manage projects.

• Communicate with you: To discuss project details, provide updates, send invoices, and respond to your inquiries.

• Marketing and promotion (with your consent): To showcase our work in portfolios, on our website, social media, and in promotional materials. For media content featuring identifiable individuals, we will obtain explicit consent for use beyond the scope of the original engagement (e.g., for general marketing). You may opt-out of promotional use of your likeness or work by notifying us in writing.

• Improving our services: To analyse client feedback and improve our creative processes.

• Legal compliance: To comply with applicable laws and regulations.

• Internal record-keeping: For administrative and accounting purposes, including maintaining records of contracts and financial transactions.

4.) Legal Basis for Processing

Under UK GDPR, we process your personal data based on the following legal grounds:

• Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.

• Consent: You have given us explicit consent to process your personal data for a specific purpose (e.g., marketing).  

• Legal obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

• Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.  

5.) Data Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, use, disclosure, alteration, or destruction. These measures include secure storage, password protection, encryption, and limited access controls. However, no online transmission or electronic storage is completely secure.

6.) Data Sharing

We may share your information with:

• Service providers (processors): Third-party vendors who assist us with services like payment processing, cloud storage, or post-production. We have contracts in place with these processors to ensure they comply with UK data protection law.

• Event organisers (with your explicit consent): If necessary for event-related services.

• Legal authorities: If required by law or legal process.

7.) Your Rights

Under UK GDPR, you have the following rights:

• Right of access: You have the right to obtain confirmation that your data is being processed and to access your personal data.

• Right to rectification: You have the right to have inaccurate personal data rectified.  

• Right to erasure ('right to be forgotten'): You have the right to have your personal data erased in certain circumstances.

• Right to restriction of processing: You have the right to restrict the processing of your personal data in certain circumstances.  

• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit those data to another controller.  

• Right to object: You have the right to object to the processing of your personal data in certain circumstances, including for marketing purposes.  

• Right to withdraw consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.  

• Right to complain to the ICO: You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe that we have not complied with data protection law.

8. Children's Data

Our services are primarily aimed at adults. However, we recognise that children may be incidentally captured in photographs or videos during events or participate in family-oriented projects like Time Capsule Sessions. In such instances, we will process children's data in accordance with UK data protection law, ensuring that processing is necessary and proportionate for the purpose of the engagement and that appropriate safeguards are in place. We do not knowingly solicit personal data directly from children. If you become aware that we have collected personal data from a child without appropriate consent, please contact us immediately at info@jakeraywinger.com

9.) Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. This will vary depending on the type of data and the purpose of processing. For example, we are legally required to keep financial records for a certain period.  

10.) Contact Us

For any questions about this Privacy Policy, please contact us at info@jakeraywinger.com

11.) Changes to this Privacy Policy

We may update this policy periodically. We will post any changes on our website.